Robotic Application Monitoring
Robotic Application Monitoring
Debug and clarify your live applications before any end users face an issue. Utilize automated Robotic Application Monitoring for BOT monitoring, reporting, and performance stats from the customer’s point of view.
STEP’s Robotic Application Monitoring, deployed on live applications and web applications to replicate the actions of end user’s transactions or paths. Our Robotic Application Monitoring experts will train BOTs using the Behavioral data of the end user to simulate the actions or transactions that usually cause bad customer experiences, executing and maintaining records of the process. Upon facing a failure, we have immediate notifications enabled using an escalation management system, bringing error-prone paths under the spotlight for further assessment. Repeatedly perform such monitoring checks on all error-prone transactions, any time of the day, with the highest accuracy, covering all possible insecurities and timely failure alerts over Email with our Robotic Application Monitoring and their BOTs. Thereby driving up customer experience on the respective applications and solving downtime-causing issues before new customers find out.
Business Needs
To deploy BOTs on each and every critical business processes
To maintain logs of failed transactions and paths
To identify errors and rectification by respective teams
Retention of customer and customer advocacy
Our Key Capabilities
Benefits
Vigilant, 24x7 Monitoring
Monitor multiple processes over the same application with minimum or no down time and get reports of all transactions and special alerts on error detection, optimal utilization of lean hours.
Performance Checks
Beneficial for measuring uptime and response time of critical transactions and analysing performance logs for debugging.
Predictive Maintenance
Effective monitoring of any application under synthetic or minimal traffic to gauge the scope of error maintenance in the future on previously failed paths.
High Accuracy and Reliability
Understand problems from end user point of view with Screenshots and solve it before any other users are affected. Enhance app performance and customer satisfaction thereby driving up your businesses.
Solution Delivery Approach
Get In Touch
Please complete the form and one of our RPA Expert will contact you within 24 hours.
Alternatively, drop us an email at info@steponestepahead.com or give us a call at +91-7021959842.
