Robotic Application Monitoring
Debug and clarify your live applications before any end users face an issue. Automated BOT monitoring, reporting and performance stats from customer’s point of view.
STEP’s RAM, deployed on live applications and web applications to replicate the actions of end users transactions or paths. Our RAM experts will train BOTs using Behavioral data of the end user to simulate the actions or transactions that usually cause bad customer experiences, executing and maintaining records of the process. Upon facing a failure, we have immediate notifications enabled using escalation management system, bringing error prone paths under spotlight for further assessment. Repeatedly perform such monitoring checks on all error prone transactions, any time of the day, with highest accuracy, covering all possible insecurities and timely failure alerts over Email with our RAM and their BOTs. Thereby driving up customer experience on the respective applications and solving downtime-causing issues before new customers find out.
Our Key Capabilities
Vigilant, 24x7 Monitoring
Monitor multiple processes over the same application with minimum or no down time and get reports of all transactions and special alerts on error detection, optimal utilization of lean hours.
Beneficial for measuring uptime and response time of critical transactions and analysing performance logs for debugging.
Effective monitoring of any application under synthetic or minimal traffic to gauge the scope of error maintenance in the future on previously failed paths.
High Accuracy and Reliability
Understand problems from end user point of view with Screenshots and solve it before any other users are affected. Enhance app performance and customer satisfaction thereby driving up your businesses.
Get In Touch
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Alternatively, drop us an email at firstname.lastname@example.org or give us a call at 212-960-3812.