Building an RPA Dream Team: Internal, External, or Hybrid?
The Rise of the CoPilot:
Why Partnering with RPA Experts Makes Building Your Internal RPA Dream Team Stronger?
Many enterprises have embraced Robotic Process Automation (RPA) to streamline workflows and boost efficiency. Now, as they seek to take control of their automation journey, a trend is emerging building internal RPA Dream Team. While this ambition is commendable, the question arises – is simply hiring RPA developers the best approach? This article argues that the key to a successful in-house RPA team lies in a collaborative approach, where internal expertise flourishes alongside the guidance of experienced RPA vendors. Let’s explore why:
The Benefits of an Internal RPA Team:
Deeper Process Understanding: Internal teams possess a nuanced understanding of your specific business processes and their pain points. This allows for the development of highly customized and efficient automation.
Agility and Scalability: An in-house team fosters agility, enabling quicker adaptation to changing business needs and faster deployment of new automations.
Reduced Reliance on External Vendors: Building internal expertise lessens dependence on external vendors, potentially reducing long-term costs.
The Power of the CoPilot Approach:
While building an internal team offers significant advantages, it’s crucial to recognize the value experienced RPA vendors bring to the table. Here’s where the CoPilot approach shines:
Vendor Expertise + Internal Knowledge: CoPiloting combines the deep process understanding of your internal team with the vendor’s RPA development expertise. This ensures automations are built with best practices in mind, leading to robust and future-proof solutions.
Knowledge Transfer: Experienced vendors can act as mentors, transferring valuable RPA development knowledge and best practices to your internal team. This empowers your team to become self-sufficient over time.
Vendor Support: The CoPilot approach doesn’t end with development. Vendors can provide ongoing support, troubleshooting issues, and offering guidance on complex automation challenges.
The CoPilot Advantage:
The CoPilot approach creates a synergy that surpasses the benefits of either a purely internal or external solution. Here’s how:
Building Your Successful RPA Team:
Conclusion
Building a successful internal RPA Dream Team requires a strategic approach. The CoPilot model, where internal and external expertise work in tandem, offers a powerful solution. By leveraging the strengths of both, you can achieve faster automation implementation, reduce risk, and empower your team to become RPA leaders within your organization.
